Delete Your Account

What Gets Deleted

Deleting your account runs a single cascade transaction that permanently removes all of your private data, including:

• Your profile (name, company, branding) and sign-in account links.
• Every estimate you created — scope-of-work text, line items, fees, warnings, and version/revision history.
• Public share links you created for any estimate.
• Your cost code mappings, fee rules, markup rules, and per-CSI adjustments.
• Historical projects, benchmarks, and promoted historical rates you added.
• Your credit transaction ledger and stored correction history.

This action cannot be undone.

What Is Not Deleted

• Anonymous aggregate contributions. If you had anonymous correction contribution enabled, any patterns already shared (direction of change, percentage, CSI code — no dollar amounts, no identifying information) remain in the aggregate pool. They cannot be traced back to your account or individually removed, because they were never linked to an account in the first place — see the Privacy Policy for how that separation works.
• Billing records our payment processor is legally required to retain. Stripe may retain limited transaction records for tax, accounting, and fraud-prevention purposes per its own retention policy, independent of your account deletion.

Timeline

Deletion executes immediately when you confirm it — the cascade transaction typically completes within seconds to a few minutes. There is no waiting period and no way to recover the data afterward, so export anything you want to keep first (Settings > Data & Privacy > Export my data downloads everything as JSON).

How to Delete Your Account

In the app (recommended)

• Mobile: Account > scroll to "Danger zone" > Delete account > type DELETE to confirm.
• Web: Settings > Data & Privacy > Delete my account > type-to-confirm dialog.

Both paths require you to type a confirmation phrase before anything is deleted, so it can't happen by accident.

Email fallback

Can't get into the app (lost access, device issue, etc.)? Email ccohlson@gmail.com from the address on your account and request deletion. We verify the request is coming from the account owner and process it manually, typically within 5 business days.

Questions

See the Privacy Policy for the full data model, or visit Support for anything else.